Last updated: November 5, 2025

This policy covers https://once.film, the Once mobile app, and the Once App Clip (together, “Once,” “we,” or “the Service”).

We collect only what we need to run the Service, and we do not sell or share your personal information for advertising.

1) Data we collect

Account & identifiers

• Email address (for account signup or claiming a guest account)
• Profile: name
• Device identifier or guest token (for guest participation persistence)

User content

• Photos you upload
• Film details you create (title, description, dates, settings)

Purchases

• Purchase receipts and product IDs validated via RevenueCat

Usage & diagnostics

• App and website analytics events, general location (city/region), device/OS, performance metrics, crash logs
• Optional session replay via PostHog (screen interactions for product improvement; sensitive fields masked where possible)

Website cookies

• Basic cookies for authentication and analytics on https://once.film

Camera & photos